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DTSTART:20140828T160000Z
DTEND:20140828T170000Z
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SUMMARY:Lunch & Learn - Strategic Customer Service
DESCRIPTION:Strategic Customer Service\n\nThursday\, August 28th\n\n\n\nIt is no secret that it costs more to develop a new customer than it does to keep the ones you have. So why is so little time and resources invested in treating your current business with respect and appreciation? \n\n \n\nStrategic Customer Service is just that\; Strategic. Has a purpose. Is done with intention. It's a key and integral part of hitting your budget goals and growing the business.\n\n \n\nWhy pour more water in a leaky bucket? \n\n \n\nThis session will take a birds-eye view of customer service- the cost of a lost customer\, the 5 most important things we all want as consumers and some simple steps you can take to begin building a Culture of Customer Care.\n\n\n\nHost by Joel Kaczmarek of Sandler Training of the Triad\n\n\n\nSponsored By
X-ALT-DESC;FMTTYPE=text/html:<span style="font-size:16px\;"><strong><em><span style="font-family:verdana\,sans-serif\;">Strategic</span></em><span style="font-family:verdana\,sans-serif\;"> Customer Service</span></strong><br />\n<strong><span style="font-family:verdana\,sans-serif\;">Thursday\, August 28th</span></strong></span><br />\n<br />\n<span style="font-size:14px\;"><span style="font-family:verdana\,sans-serif\;">It is no secret that it costs more to develop a new customer than it does to keep the ones you have. So why is so little time and resources invested in treating your current business with respect and appreciation? </span><br />\n&nbsp\;<br />\n<span style="font-family:verdana\,sans-serif\;">Strategic Customer Service is just that\; Strategic. Has a purpose. Is done with intention. It&rsquo\;s a key and integral part of hitting your budget goals and growing the business.</span><br />\n&nbsp\;<br />\n<span style="font-family:verdana\,sans-serif\;">Why pour more water in a leaky bucket? </span><br />\n&nbsp\;<br />\n<span style="font-family:verdana\,sans-serif\;">This session will take a birds-eye view of customer service- the cost of a lost customer\, the 5 most important things we all want as consumers and some simple steps you can take to begin building a Culture of Customer Care.</span><br />\n<br />\n<span style="font-family:verdana\,sans-serif\;">Host by Joel Kaczmarek&nbsp\;of Sandler Training of the Triad</span></span><br />\n<br />\nSponsored By&nbsp\;<br />\n<img alt="" src="http://cloud.chambermaster.com/userfiles/UserFiles/chambers/111/Image/SubwayLogo.JPG" style="width: 150px\; height: 69px\;" />
LOCATION:Reidsville Chamber Office 112 Settle Street\, Reidsville\, NC 27320
UID:e.111.2902
SEQUENCE:3
DTSTAMP:20260415T230341Z
URL:https://business.reidsvillechamber.org/events/details/lunch-learn-strategic-customer-service-08-28-2014-2902
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