BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART;VALUE=DATE:20070607
DTEND;VALUE=DATE:20070608
TRANSP:TRANSPARENT
X-MICROSOFT-CDO-ALLDAYEVENT:TRUE
SUMMARY:North Carolina Hospitality Seminar
DESCRIPTION:North Carolina Hospitality will host a training session on June 7 & 12th.\n\nThe training will focuses on seven hospitality habits:\n                    \n                         1.  Make a good first impression\n                         2.  Communicate clearly\n                         3.  Mind your manners\n                         4.  Know your community\n                         5.  Know your job\n                         6.  Handle problems effectively\n                         7.  Make a good last impression\n\nPrograms Goals:\n                  Participants will understand the role of excellent customer service in their jobs.\n\n                  Participants will acquire information and practice skills in hospitality\, customer\n                  retention and community pride.\n\n                 Participants will learn skills that are personally and professionally beneficial.\n\nThe sessions will show you why quality service is so important.\n\nProviding quality service to customers\, visitors and guests is more than just being polite.\nQuality Service is about:\n     Professionalism\n     Problem Solving\n     Communication\n     Business Etiquette\n     Cultural Sensitivity\n     Knowing About Your Community\nNorth Carolina Hositality is more than sharing information.  It's about down home friendliness\; and providing useful skills to help make North Carolina abetter place to be!
X-ALT-DESC;FMTTYPE=text/html:<p>North Carolina Hospitality will host a training session on June 7 &amp\; 12th.<br /><br />The training will focuses on seven hospitality habits:<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; 1.&nbsp\; Make a good first impression<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; 2.&nbsp\; Communicate&nbsp\;clearly<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; 3.&nbsp\; Mind your manners<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; 4.&nbsp\; Know your community<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; 5.&nbsp\; Know your job<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; 6.&nbsp\; Handle problems effectively<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; 7.&nbsp\; Make a good last impression<br /><br /><strong>Programs Goals:<br /></strong>&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; Participants will understand the role of excellent customer service in their jobs.<br /><br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; Participants will acquire information and practice skills in&nbsp\;hospitality\, customer<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; retention&nbsp\;and community pride.<br /><br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; Participants will learn skills that are personally and professionally beneficial.<br /><br />The sessions will show you <strong><u>why&nbsp\;quality service is&nbsp\;so important</u></strong>.<br /><br />Providing quality service to customers\, visitors and guests is more than just being polite.<br />Quality Service is about:<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;Professionalism<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\; Problem Solving<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\; Communication<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\; Business Etiquette<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\; Cultural Sensitivity<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\; Knowing About Your&nbsp\;Community<br />North Carolina Hositality is more than sharing information.&nbsp\; It's about down home friendliness\; and providing useful skills to help make North Carolina abetter place to be!<br />&nbsp\;<br />&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;</p>
LOCATION:Agricultural Service Bldg Family & Consumer Sciences Rockingham County Center 525 NC Hwy 65\, Suite 200 Reidsville\, NC
UID:e.111.133
SEQUENCE:3
DTSTAMP:20260429T032058Z
URL:https://business.reidsvillechamber.org/events/details/north-carolina-hospitality-seminar-06-07-2007-133
END:VEVENT

END:VCALENDAR