North Carolina Hospitality Seminar

North Carolina Hospitality will host a training session on June 7 & 12th.

The training will focuses on seven hospitality habits:
                   
                         1.  Make a good first impression
                         2.  Communicate clearly
                         3.  Mind your manners
                         4.  Know your community
                         5.  Know your job
                         6.  Handle problems effectively
                         7.  Make a good last impression

Programs Goals:
                  Participants will understand the role of excellent customer service in their jobs.

                  Participants will acquire information and practice skills in hospitality, customer
                  retention and community pride.

                 Participants will learn skills that are personally and professionally beneficial.

The sessions will show you why quality service is so important.

Providing quality service to customers, visitors and guests is more than just being polite.
Quality Service is about:
     Professionalism
     Problem Solving
     Communication
     Business Etiquette
     Cultural Sensitivity
     Knowing About Your Community
North Carolina Hositality is more than sharing information.  It's about down home friendliness; and providing useful skills to help make North Carolina abetter place to be!